Privacy policy

Effective date: July 9, 2026

This Privacy Policy explains how Green Cut GmbH collects, uses, and protects personal information when customers visit or purchase from velmorarara.store.

Store Information

  • Website: velmorarara.store
  • Company: Green Cut GmbH
  • Managing Director: Sarah Wichert
  • Address: Berliner Straße 101, 58135 Hagen, Germany
  • Email: gsovxoc4242@outlook.com

Information We Collect

We may collect personal information when you browse the website, place an order, contact us, or interact with our store.

This may include:

  • Name.
  • Email address.
  • Billing address.
  • Shipping address.
  • Phone number if provided.
  • Order details and purchase history.
  • Payment status and transaction confirmation information.
  • Customer service messages.
  • IP address, browser type, device information, cookie information, and website activity.

How We Use Personal Information

We use personal information to:

  • Process and deliver orders.
  • Send order confirmations and shipping updates.
  • Provide customer support.
  • Handle returns, refunds, complaints, and order issues.
  • Detect fraud, misuse, or security risks.
  • Improve website performance and customer experience.
  • Meet legal, tax, accounting, and regulatory obligations.

Payments

Payments are processed through secure third-party payment providers. We do not store full credit card details on our own systems.

Cookies

Our website may use cookies and similar technologies to:

  • Keep the cart and checkout working.
  • Remember customer preferences.
  • Improve website speed and usability.
  • Analyse traffic and store performance.
  • Support security, fraud prevention, advertising, or analytics functions where applicable.

Customers can manage cookies through browser settings. Some website functions may not work correctly if cookies are disabled.

Sharing Information

We may share necessary information with service providers that help us operate the store, including:

  • Ecommerce platform providers.
  • Payment processors.
  • Shipping and fulfilment providers.
  • Customer service tools.
  • Analytics and security services.
  • Fraud prevention providers.
  • Legal, tax, or regulatory authorities when required.

We do not sell personal information as part of our normal business operations.

International Processing

Some service providers may process personal information outside your country of residence. Where required, appropriate safeguards are used for such processing.

Data Retention

We retain personal information only for as long as necessary for:

  • Order processing and delivery.
  • Customer support.
  • Returns and refunds.
  • Dispute handling.
  • Fraud prevention.
  • Legal, tax, and accounting requirements.

Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal information.
  • Request correction of inaccurate information.
  • Request deletion of your personal information.
  • Object to certain processing.
  • Restrict certain processing.
  • Request a copy of your data.
  • Withdraw consent where processing is based on consent.

To make a privacy request, contact:

gsovxoc4242@outlook.com

Children’s Privacy

Our store is not intended for children. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page.