Terms of service

Effective date: July 9, 2026

These Terms of Service apply to the use of velmorarara.store and purchases made from Green Cut GmbH.

By using the website or placing an order, you agree to these Terms.

Business Details

Green Cut GmbH
Berliner Straße 101
58135 Hagen
Germany

Managing Director: Sarah Wichert
Email: gsovxoc4242@outlook.com

Use of the Website

Customers agree to use the website in a lawful and reasonable way. You must not:

Use the website for fraudulent, unlawful, or harmful activity.
Submit false or misleading information.
Attempt to interfere with website security or operation.
Copy, reproduce, or commercially use website content without permission.
Use automated tools to disrupt or misuse the store.

Product Information

We aim to display product details, images, prices, and availability accurately. However:

Product colours may vary depending on screen settings.
Product measurements or specifications may have minor differences.
Product packaging may change without notice.
Stock availability may change.
We may correct pricing, description, or availability errors at any time.

Orders

When you place an order, you confirm that:

Your order information is accurate and complete.
You are authorised to use the selected payment method.
You understand that order processing depends on payment approval, stock availability, and order verification.

We may refuse or cancel an order if:

Payment cannot be verified.
Product information contains an error.
The product is unavailable.
The order appears fraudulent or suspicious.
Shipping details are incomplete or invalid.

If payment has already been made and the order is cancelled, a refund will be arranged where applicable.

Prices and Payment

Prices are shown before checkout is completed.
Payment must be completed before order processing.
Prices, promotions, and availability may change without notice.
Customers are responsible for any applicable customs duties, import taxes, or local charges unless stated otherwise at checkout.

Shipping

Shipping estimates and delivery conditions are explained in our Shipping Policy.

Returns and Refunds

Returns and refunds are handled according to our Return and Refund Policy.

Customer Responsibilities

Customers are responsible for:

Reviewing product details before placing an order.
Providing accurate contact and delivery information.
Checking order details before payment.
Following product instructions, warnings, and care guidance where applicable.
Contacting us promptly if there is a problem with an order.

Intellectual Property

All website content, including text, images, graphics, page layout, and design elements, is protected by applicable intellectual property laws. Use, reproduction, or distribution for commercial purposes requires prior permission.

Limitation of Liability

To the fullest extent permitted by law, we are not liable for:

Indirect or consequential losses.
Delivery delays caused by carriers, customs, weather, holidays, or external events.
Damage caused by misuse or failure to follow product instructions.
Temporary website interruptions or technical issues.
Minor differences between product images and actual items.

Nothing in these Terms limits rights that cannot be excluded under applicable consumer protection laws.